Exam Candidates

Payment Options

Please check with your organization for more details. Our payment offerings are Visa, MasterCard, American Express, and Visa Debit.

Creating your Account and Password

Once you have created your account, you will receive a temporary password.  This password will be changed at your first login.  If you forget your password, you can click on Forgot Password link and enter your email address where your new password will be sent.  Please check you spam/junk folder if you did not receive this email!  

What to Expect

The first step is receiving your confirmation email providing you with all of the details you will need for exam day such as connecting with your proctor and what to expect during the exam setup process.

What You Will Need

To have a successful online exam experience, you will need the following resources:

  • A desktop computer or a laptop (not a tablet, chromebook, or smartphone)
  • A built-in or external webcam and a microphone
  • Reliable high-speed internet connection
  • An internet browser with pop-up blockers disabled

Scheduling Procedures

If you are within 24 hours of your appointment time, you can reschedule to another date and time.  You may cancel then reschedule at a later time if you do not know the available date. There is a fee however if you cancel your appointment within 24 hours of your scheduled time.

Your Proctor

Your proctor is responsible for guiding you through the exam experience.  They will be the person who connects you to the testing environment and help you start your exam.

Please note that your proctor must be able to see you throughout your exam session.  They will also need permission from you to connect to, and possibly even take control of your computer if something goes wrong.

Your proctor will need to see your government-issue identification; inspect the room you are in; and monitor your session to ensure exam session integrity is maintained.

Receiving Your Results

It will depend on your organization how your results will be sent to you.  Your exam results may be provided within 24-48 hours after completing your exam.  This will depend on the exam and how it is graded as manually scored exams will take longer to process.

For further information, contact us at exams@loyalistexams.com