Dicsuss your exam requirements


faq loyalist exam services

What is required for my online exam?

A wireless internet connection is not recommended.  LES will not be responsible for disconnection issues due to insufficient bandwidth.
  1. Computer System Test: If you haven’t already done so, you can test your computer, here.  This will ensure your computer; audio and video meet the minimum requirements.

  2. Photo Identification: You will be required to show a valid (not expired) government issued photo ID to the proctor via webcam. (Driver’s License, Passport, official State Identification Card, or Military ID). Your name must match to the name that you registered with for your exam.

  3. Quiet and Secure Location: We do not allow exams in public locations where others are within speaking distance or may be able to walk into the room, have access to your computer, or where you can become distracted while taking your exam. You must be in a room alone throughout the course of your exam.

  4. Computer Work Area is Clear: Our proctors will ask that you rotate your webcam prior to beginning your exam. Please ensure your computer area contains only permitted items approved by your institution for the area. Any whiteboards or bulletin boards must be cleared, erased or covered. If they are to your back they are exempt from this rule. Any cell phones, tablets, or other communication or recording devices must be removed from the computer area.

  1. Reboot: We recommend that you reboot your computer if you have not already done so on the day of your exam. This will reduce technical issues.
  2. Close Applications: Ensure that all applications are closed and logged out with the exception of the browser being utilized to access the Proctor. This includes Email, chat programs, and webcams (webcams will not open in our program if it is already open in another computer program). All Remote Software applications and virtual machines should be removed as a running process. This refers to programs that would allow for your session to be viewed, controlled, or recorded remotely by another party or computer (VNC software, Virtual Machines, TeamViewer, etc.) Our proctor will verify this is completed on the day of the exam.

  3. Turn off Automatic Software Updates: Ensure you are not set up for automatic software updates as this could cause your computer to restart during your exam, causing the exam session to be invalid.

  4. Multiple Monitors: Only one screen may be active during your exam session.  If you use more than one monitor, they need to be disconnected and turned facing away from you. Please check your screen resolution settings that they are not set to an extended displays setting.




Way better than I expected, so used to the typical test center environment, I took the exam from the comfort of my own home and everything was great. ~ Francisco Rios, Exam Candidate

This was my first time using an online test system like this and it was great. Can't wait to use it again! ~ Julie Reed, Exam Candidate